Refund policy

fello™ 99-Day Money-Back Clean Guarantee

At fello™, we stand behind the quality and performance of our washing machine cleaner.
If you don’t notice a real improvement in freshness, cleanliness, or washer performance, you’re fully protected by our simple, risk-free guarantee.

✅ Here’s How It Works

You have 99 days from delivery to try fello™ in your washer, completely risk-free.

If you’re not satisfied for any reason, simply reach out to our support team.

We’ll issue a full refund — no complicated steps, no hassle.

That’s it. No fine print, no pressure — just our promise that your washer will feel cleaner and your laundry fresher, or you get your money back.

Because a truly clean washer shouldn’t be a gamble.